If you’re interested in finding ways to reduce the total cost of ownership of your construction equipment, Hitachi Support Chain will help you to make substantial savings over the lifetime of your machines. Encompassing all of our after-sales services, it contains Global e-Service, Hitachi Extended Life Program (HELP) and service contracts, technical support and Hitachi Parts.
Each of these is a vital link in the chain of support we offer you via the dealer in your country, and can help to boost productivity, minimise downtime, reduce running costs and ensure a high resale value. Collectively, they give you peace of mind that your machine is working as reliably and efficiently as possible.
First-class service
You can expect first-class after-sales service from your Hitachi dealer. They have the tools, knowledge and resources to ensure that you get the best performance from your machine.
In addition to their technical expertise, they can offer you extended warranty options and service contracts, preventative maintenance advice, and assistance with parts and components.
Parts
Hitachi Parts are available for new and older models at competitive pricing. They include Hitachi Genuine Parts, remanufactured components, Performance Parts and undercarriage parts. All are manufactured to give you the same high levels of reliability, durability and quality as our machines. As a result, your equipment runs with optimum performance and ultimately achieves a higher resale value.
Why use Hitachi Parts?
“Using Hitachi Parts is effective in prolonging the life of our machines,” says Vladimir Kvyatkovskiy, Chief Mechanical Engineer, Shubarkol Komir.
“We buy Hitachi Parts to ensure a favourable cost of ownership,” says Tuomo Kemppe, Maansiirtoliike Kemppe Oy.
“We use Hitachi filters because of the undoubted quality,” says Peter David, Head of Machines Planning at Heros Sluiskil.
Our parts
Hitachi Parts cater for models of all ages and budgets of all sizes. They include Hitachi Genuine Parts, remanufactured components, Performance Parts and undercarriages.
All are manufactured to give you the same high levels of reliability, durability and quality as our machines. As a result, your equipment runs with optimum performance and ultimately achieves a higher resale value.
Lubricants
To get the best performance from your construction equipment, use Hitachi Genuine Oils. Developed by the Hitachi R&D team, they will protect vital components, extend machine life and reduce your running costs.